Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use Pepper Insight.
Our Commitment to Your Privacy
At Pepper Insight, we are committed to protecting your privacy and ensuring the security of your personal information. We collect only the information necessary to provide our AI-powered lead generation service and never sell your personal data to third parties.
This Privacy Policy describes how we collect, use, share, and protect information about you when you use our platform to discover business opportunities through news intelligence.
Account Information: When you create an account, we collect your name, email address, company information, and contact details.
Usage Data: We automatically collect anonymized information about how you use our service, including pages visited, features used, and time spent on the platform. These are only used for determining which features to improve and for no other purpose.
Lead Data: Information extracted from publicly available news articles, including company names, contact information, and business details. These are not tied to you or your company, we store these only for providing the service.
Technical Data: Anonymized IP addresses, browser types, device information, and other technical identifiers for security and performance purposes.
Communication Data: Records of your communications with our support team and feedback you provide.
Service Provision: To provide, maintain, and improve our AI-powered lead generation platform.
Account Management: To create and manage your account, process payments, and provide customer support.
Personalization: To customize your experience and provide relevant lead recommendations.
Communication: To send service updates, security alerts, and respond to your inquiries.
Analytics: To analyze usage patterns and improve our service performance and features.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
We do not sell, rent, or trade your personal information to third parties.
Service Providers: We may share information with trusted third-party service providers who help us operate our platform (e.g., AWS for hosting, Stripe for payments).
Legal Requirements: We may disclose information when required by law or to protect our rights, users, or others.
Business Transfers: In the event of a merger, acquisition, or sale, we will inform you of the transfer and give you the option to opt out.
News Sources: We collect information from publicly available news articles across 40+ countries and 20+ languages.
Public Records: All lead information is derived from public business registries, directories, websites and other public sources. We do not use any private or proprietary data.
Social Media: Publicly available professional profiles and company information.
Third-Party Data Providers: We may use reputable data providers to enhance and verify lead information.
All lead data is sourced from publicly available information and processed in compliance with applicable laws.
Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols.
AWS Infrastructure: Our platform is hosted on Amazon Web Services with enterprise-grade security measures.
Access Controls: Strict access controls ensure only authorized personnel can access your data.
Regular Audits: We conduct regular security audits and vulnerability assessments.
Incident Response: We have procedures in place to respond quickly to any security incidents.
Account Data: We retain your account information as long as your account is active or as needed to provide services.
Usage Data: Anonymized usage and analytics data is typically retained for up to 1 year for service improvement purposes.
Lead Data: Generated leads are retained in your account until you delete them or your account is terminated.
Deletion Rights: You can request deletion of your personal data by contacting our support team.
Legal Retention: Some data may be retained longer if required by law or for legitimate business purposes. We will inform you of the retention period for any data we retain.
Essential Cookies: Necessary cookies for the platform to function properly, including authentication and session management.
Analytics Cookies: We use analytics tools to understand how users interact with our platform.
Preference Cookies: Store your preferences and settings to enhance your user experience such as theme and language.
Third-Party Cookies: Some third-party services we use may set their own cookies (e.g., payment processors).
Cookie Control: You can control cookies through your browser settings, though some features may not work without essential cookies.
Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete personal information.
Deletion: You can request deletion of your personal information, subject to certain limitations.
Portability: You can request a copy of your data in a structured, machine-readable format.
Objection: You can object to certain processing of your personal information.
Withdrawal: You can withdraw consent for processing where we rely on consent as the legal basis.
Our service is not intended for children under 18 years of age.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of any material changes by email or through a prominent notice on our platform.
The updated policy will be effective immediately upon posting unless otherwise specified.
Your continued use of the service after changes constitutes acceptance of the updated policy.
Email: team@pepperinsight.com
Subject Line: Privacy Policy Inquiry
Address: Seattle, WA, USA